Shipping & Returns Policy
Shipping Policy
In stock Artwork will normally ship within 2-5 days within the Republic of Ireland via An Post Postal System. Prices are shown in Euro. Any import duty, tax due at the time of delivery on International orders is the sole responsibility of the receiving customer.
While every effort is made to ensure the artwork arrives in wonderful condition to you, sometimes accidents happen during transit. If this is the case, please do not hesitate to contact us and we will endeavour to rectify any issues.
Returns Policy
Online Store Purchases
When you buy goods online or over the phone you have 14 days from the date you receive them to notify me that you want to cancel. Once we receive notification that you wish to cancel your order, you have a further 14 days to return the goods to Elaine Watters Art. The cost of the return of the goods is the responsibility of the buyer.
I will refund you within 14 days of cancelling your order but I may hold this refund until you have returned the products in good, saleable condition.
Commissions
There will be no cancellation and return of commissioned work which has been designed and painted with your input and agreement as this is not saleable to anyone else. A non-refundable deposit of 50% will be taken at time of booking.
Copyright & Intellectual Property
On the sale of an artwork, while the ownership of the piece passes to the purchaser, the artist by Law retains the copyright and Intellectual Property . That means that should you wish to reproduce the work, permission would be needed.
